Should you wish to exchange your purchase for a different SENTALER item, our standard shipping and return policies apply. Should your return not meet one of the conditions mentioned, you will be notified by email. Please note that this refund can typically take up to three business days to appear on your billing statement.
![hooded poncho hooded poncho](http://s3.amazonaws.com/content.sellbrite.com/15171/37528189/img/41888047/large/32-003-08706B-02.jpg)
Once accepted, you will receive an email confirmation for your refund within one to three business days. Once your returned merchandise has been received at our facility, we will inspect the item to ensure the above return conditions have been met. SENTALER will only accept returns with an authorized label. A copy of your purchase receipt may be requested to authorize your return. Should any of these conditions not be met, SENTALER reserves the right to not refund you for the purchase, and will advise you via email.įor all SENTALER orders, return labels must be requested within 14 calendar days of receiving your purchase by emailing Once we have received your request, our customer service team will issue your Return Authorization within one to two business days by emailing you a Return Label with shipping instructions.
#HOODED PONCHO FULL#
To receive a full refund, the purchased item must be unworn and in original condition and packaging, with the original tags attached. All other purchases (SENTALER Atelier or ) are eligible for a complimentary return label. Vicuña products are not eligible for returns nor exchanges. Should there be any discrepancies, damages or shortages, please notify upon receipt of your package. SENTALER requires a signature upon delivery for all orders. International, Priority Shipping (2-3 Business Days) - US $50 U.S., Priority Overnight Shipping (1-2 Business Days) - US $50 Canada, Priority Overnight Shipping (1-2 Business Days) - US $30 Should you be eligible, the applicable option below can be selected at checkout. International deliveries may experience longer timelines due to unexpected border delays.Įxpress shipping is available for most delivery locations. SENTALER provides complimentary expedited shipping, with the following timelines: Once your order has been processed, and the shipping label is generated, you will receive a shipment confirmation email including your tracking number. SENTALER reviews all orders within one business day, at which point, the below shipping timelines begin.
![hooded poncho hooded poncho](https://s3-eu-west-1.amazonaws.com/wi-ebay-pictures/EBAY/69/03/03/303096054880_images.linnlive.com_57d1c9f731bf15ea2637e49ae025aac1_c140a9c2-fbad-4051-8889-1b615f738997.jpeg)
All purchases are charged at the time of checkout, regardless of their expected shipping date. Shipment dates vary according to style and size. The expected shipping date for your item will be listed on its product page as well as in your shopping cart. Your SENTALER item will be packaged and sent to you in our branded garment bag (coats and capes only) and gift box, finished with a tied black ribbon, and carefully shipped within a corrugated delivery carton.
![hooded poncho hooded poncho](https://www.intialpaca.com/wp-content/uploads/INTI0336-V5-Intialpaca-Alpaca-Hooded-Poncho-for-Men-and-Women-Brown-tones-Stripes-for-winter-season.jpg)
Liquid error (navigation_sub-links line 12): Nesting too deep